Dolceterra Reviews
Dolceterra Customer Reviews (8)
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About dolceterra.com Prices and Cost?
Dolceterra.com is an online store that offers a variety of Italian gourmet food products. The prices for their products vary. For example, they offer Cherry Tomatoes in sauce for $11.50, Hand peeled Tomatoes for $11.50, and Apulian Tomatoes sauce for $9.50. They also have a selection of Balsamic Vinegar of Modena with prices ranging from $21.00 to $54.00. In the cheese section, they offer Pecorino Romano Italian Cheese DOP starting from $29.00, Provolone del Monaco Cheese starting from $49.00, and Caciocavallo Silano Cheese Whole for $81.00. They also have a variety of Extra Virgin Olive Oils with prices ranging from $31.90 to $48.00. Please note that these prices are subject to change and it's best to check the website for the most current prices. They offer free standard shipping on orders over $99. However, special care items are excluded from this offer. If the information provided is not sufficient, please let me know.
About dolceterra.com Popular Products and Services?
Dolceterra is an upmarket retailer that offers a variety of Italian gourmet foods and home & kitchen items. Some of their popular products include cheeses such as Provolone del Monaco and Pecorino Romano Italian Cheese DOP, biscuits like Bon bon of classic almond and Bon Bon Pistachio, and olive oils like Le Ferre - IGP Puglia and Olive Oil ‘SORRENTO’ Navy Blue. They also offer a range of limoncello products, including the 'Ravello' Memoritaly Limoncello from Amalfi Coast and 'Furore' Memoritaly Meloncello. Other notable items include the 'EXPERIENCE UMBRIA' MARFUGA extra virgin olive oil and the Acetaia Malpighi - Balsamic of Modena IGP Gold. Dolceterra also offers gift baskets and Christmas ornaments. They provide free standard shipping on orders over $99.
What is Dolceterra?
Dolceterra is an Italian upmarket retailer. They aim to bring the best of Italian cuisine to the United States. Their offerings include a wide variety of products such as Limoncello Hand-painted Jars, cheeses, pasta, and home & kitchen items from Italy. They also offer a selection of gourmet foods, including Italy's best cheeses. Dolceterra has been taking customers on a detailed tour of Italy through its characteristic products since 2001. The name Dolceterra translates to "sweetland", implying their ode to the food treasures of Italy, a distinctive representative of the Mediterranean quality dietary heritage.
How long does it take to ship an order from dolceterra.com?
Dolceterra ships all orders via DHL Express / FEDEX Priority, except orders addressed to P.O. Boxes which will ship via USPS Parcel Post. Express orders must be placed before 8:00 pm CST. Express shipments are expedited through the order process and generally ship via FEDEX Priority, although other carriers are sometimes used (DHL Express). Orders will be delivered within 1-3 business days after shipping. If you need your order for a specific date, you can contact Dolceterra and they will do everything possible to give maximum priority to your order.
dolceterra.com Return Policy?
Dolceterra accepts returns for every type of situation, whether it's regret or something went wrong during the expedition. However, given the nature of the product, they are not able to accept any kind of refund after 5 days. As for the cheeses, it is never possible in any case to accept a return but a refund will be issued after analyzing the transit times and the photos you have to send. Return labels will be sent to you via a link or you can generate them yourself and then get a refund. Restock has no additional fees. In the case of return, please contact them for return permission and instructions on how to pack and where to ship your product.
For shipping, Dolceterra ships all orders via DHL Express / FEDEX Priority, except orders addressed to P.O. Boxes which will ship via USPS Parcel Post. They don’t charge additional charges shipments via air or to AK and HI. Express orders must be placed before 8:00 pm CST. They have two types of products for shipping: Simple Items and Special Care Items (Alcohol, Cured Meats and Large Items). For Simple Items, the shipping cost is $14.90 for orders between $0 - $99, and free for orders $99.01 and up. For Special Care Items, the shipping cost varies based on the weight of the parcel. For parcels weighing 0 - 1 kg, the shipping cost is $16, and it increases with the weight of the parcel. For parcels weighing 8 kg and up, the shipping is free.
How do I contact Dolceterra for return permission and instructions?
To contact Dolceterra for return permission and instructions, you can reach out to them via email at info@dolceterra.com. If you wish to return a product, Dolceterra will send you return labels via a link or you can generate them yourself and then get a refund. Restocking has no additional fees. Please note that given the nature of the product, they are not able to accept any kind of refund after 5 days. For cheeses, it is never possible in any case to accept a return but a refund will be issued after analyzing the transit times and the photos you have to send. For further assistance, you can also contact their customer service via WhatsApp at +39 - 327 - 2764776 (text only) or email at customersupport@dolceterra.com.